Our Client is currently looking for an enthusiastic insurance professional to manage a legacy book of business.  Position Overview:  Review renewal documents  Report and monitor client claims  Respond to telephone inquiries, take and order policy changes  Preparation of Renewal binders  Ensure a high level of service is maintained  Remarket when necessary  Cross-sell and up-sell Position Requirements  2 -5 years’ personal insurance experience  Valid RIBO license is mandatory  Strong oral and written communication skills  English/Russian speaking  Strong organizational and time management skills  Accuracy and attention to detail  Understanding of company underwriting, and guidelines  Ability to multi-task in a fast-paced environment  Proficient in Microsoft Office products, experience with Agency Manager, industry software and Applied Rating an asset Competitive Salary + Benefits and...

Support the  Commercial Programs team including rating, claims updates, mapping/new business submission forms and liaising with insurance company underwriters Claims reporting/processing Processing certificates of insurance Follow up with clients on renewals Binding coverages on carrier portals Other Programs support duties as assigned      Position Requirements 2 years of administrative experience (insurance experience preferred) Exceptional client service skills Great attention to detail and high level of accuracy Strong analytical, organization and time management skills Excellent interpersonal, verbal and written communication skills Strong team player – Ability to adapt to and work cooperatively with various individuals Ability to multi-task in a fast-paced environment Proficient in Microsoft Office products and experience with Applied Epic is an asset Great Work-Life Balance,  Work from home, Beautiful office, small teams, experienced...

Our client is located downtown Ottawa and is looking to hire a current Commercial TSR or Commercial Junior CSR. They will provide training in mid to large commercial accounts. Excellent for someone career minded and looking to grow their career. Their office is modern, fun & dynamic! What you will learn in this role: Market renewals using standard submission forms & create specialized submissions. How to provide the complete customer service experience for clients in the assigned book of business including handling general inquiries, managing policy changes, reviewing policy documents, reporting and following up on claims and processing certificates of insurance per standards and guidelines. Learn to oversee the preparation of insurance summaries, premium comparisons and other supporting documentation for clients How to effectively ensure all abeyances are properly managed to ensure clients receive policy documents and other information on a timely basis...

Customer Service Broker Our client is looking for a Customer Service Broker due to an internal promotion! They continually strive to invest in their people, process and technology. They work hard at creating an environment where their teams feel great about the work they do and where they work.   Customer Service Broker will spend their day doing the following: Working as part of a team, actively service, maintain, and help grow a personal lines book of business.  More specifically: Serve as a liaison between clients and insurance carriers. Prepare & process quotes, policies, renewals, and change requests for delivery to insureds Review endorsements for accuracy and act as necessary. Conduct detailed reviews of risk and underwriting information to ensure accuracy and optimal insurance solutions for your clients. Recognize and realize sales opportunities where it makes sense. Remarket personal lines policies as necessary. Take...