Our client is located downtown Ottawa and is looking to hire a current Commercial TSR or Commercial Junior CSR. They will provide training in mid to large commercial accounts. Excellent for someone career minded and looking to grow their career. Their office is modern, fun & dynamic! What you will learn in this role: Market renewals using standard submission forms & create specialized submissions. How to provide the complete customer service experience for clients in the assigned book of business including handling general inquiries, managing policy changes, reviewing policy documents, reporting and following up on claims and processing certificates of insurance per standards and guidelines. Learn to oversee the preparation of insurance summaries, premium comparisons and other supporting documentation for clients How to effectively ensure all abeyances are properly managed to ensure clients receive policy documents and other information on a timely basis...

Exciting opportunity to join a fantastic brokerage & team! Our client is looking to add Customer Service Brokers to their growing team. Great pay & Benefits. If you are looking for a steady well established team look no further.    Responsibilities: Responds to client requests and inquiries in a prompt and professional manner.  Analyzes, counsels and recommends coverage to clients with the highest level of integrity.  Prepares applications, marketing, negotiating coverage and pricing with carriers.  Performs final quotation review and coverage selection. Reviews insurance coverage forms for adequacy and accuracy.  Enters all client information into the broker management system.  Conducts a review of renewal documents for correct coverage and issuance in a timely manner.  Presents policy requests to insurance company underwriters in a professional manner, outlining all the information on a particular...

  Our client is rapidly growing.  They are looking for strong and motivated Customer Service Reps to manage their Personal Lines Book of Business.    The Role: Handle policy change requests and policy cancellations Resolve customer service related inquiries Quote new business, upsell and ccross-sellas required Follow underwriting guidelines for all major markets and high-risk markets Develop relationships with insureds and underwriters Maintain a high level of customer service standards   Experience: RIBO License in good standing Minimum 1-year experience in a sales/service environment (Personal Lines) Knowledge of Personal Lines Insurance Prior experience working with broker systems would be an asset High level of communication skills both written and verbal Well organized and self-motivated Ability to work independently and as part of a team environment Prior experience working with MS Office Product   Environment: Team atmosphere where...

Our client in North Vancouver is looking for full-time and part-time Autoplan Agents. Must have a minimum of 3 months experience with all ICBC transactions.   Great role for someone that requires flexibility within their working hours while offering a competitive wage and full benefits package!  Skills Required: Provide exceptional customer service. Experience with all types of Autoplan transactions. Excellent verbal communication skills. Positive attitude. Participate in upselling and cross-selling initiatives. Knowledge of batching both ICBC and Autobroker an asset but not required. Efficient with a team spirit attitude. Travel and private Auto experience an asset