Insurance Talent Group Markham, ON, Canada
Feb 21, 2020Full time
Our client has a long-standing history as a well-respected brokerage in the community. They have earned a respectable industry reputation. Our client takes pride in looking after their employees and as a result they have low employee turnover. They are looking to add a Commercial Customer Service Broker to their team. The Role: - Receive and service phone calls for both commercial property and commercial auto - Process renewals, endorsements - Answer questions and resolve problems for clients - Maintain customer files both paper and electronic - Provide quotes to new as well as existing clients - Negotiate premiums terms and conditions with carriers and underwriters - Ensure binders and renewal letters are issued - Process certificates of insurance - Coordinate renewal process with producer Experience: - Active RIBO license and in good standing - 2+ years commercial lines customer service - Additional designations CAIB, CIP would be helpful - Proficient with Agency Manager system (TAM) - Self-motivated with excellent written and oral communication skills - Strong attention to detail and can problem solve At Insurance Talent Group, we are passionate about your success. At ITG we pride ourselves on clear and open communication. You will find us honest, approachable, professional, and above all else, ethical! We keep it all confidential! Privacy is guaranteed. Trust ITG as your recruiting partner.