1 jobs found in vancouver

   Our client is hiring a Claims Advisor who will handle Property & Auto claims within their high-net worth portfolio in Vancouver, Edmonton or Calgary.   Investigate and negotiate high net worth auto and property claims in accordance with best practices and handling procedures Responsible for the issuance of payments to vendors, customer and experts Maintain the accuracy and integrity of data captured in company systems Analyze estimates, value of claims, negotiate, and settle claims accordingly Interpret and apply high net worth personal policy coverage related to the loss Communicate policy coverage and benefits to customers Investigate and document cause of loss and quantum Ability to work in a low volume phone queue environment as a first responder for policyholders and brokers   Review, comment on and approve vendor partner estimates for the cost of repairs or replacement of damaged or destroyed property Manage relationships with internal and external stakeholders involved in management of customer claims Acquire and maintain appropriate provincial adjuster licenses and comply with continuing education requirements – where required Determine when fieldwork is required and co-ordinate the field resource required as well manage the information coming from the tasks. Ensure early identification and reaction to exposures, recovery opportunities during storm and disaster events Clear understanding of financial elements of the property claims function to ensure remain financially strong and deliver year on year improvement in our business performance Maintain the accuracy and integrity of data captured in company systems Identify and report on any suspicions of fraud or financial irregularities in line with existing   internal and external requirements and procedures Knowledge, Skills & Experience CIP or FCIP Industry designation or other relevant professional insurance qualification University Degree or College Diploma or equivalent Property technical work experience Minimum 3 years of previous first party personal auto and/or property claims handling Preference will be given to candidates with prior high net worth/VIP or specialty market claims experience Experience using Xactanalysis, Xactimate, Audatex, Edjuster, Guidewire Claim Center Superior technical competence in Personal insurance Basic property claims scoping and estimating understanding/knowledge Excellent verbal and written communication skills Strong communication skills – ability to communicate diplomatically and empathetically and listen effectively Computer proficiency; Excel, Word, PowerPoint, Outlook Superior analytical, problem-solving and decision-making skills Ability to work overtime when required Bilingualism (English French and Chinese if possible, would be an asset)