Job Description
ACCOUNT MANAGER /CSR- MARKHAM ON
Need a Change...? Looking for a unique and pleasant job environment?
If you are passionate about helping good clients ... THEN COME JOIN US!
About the Job...
This position offers a base salary and incentive bonus, commensurate with experience. We are looking for a special individual who is experienced and can manage the following responsibilities:
- Manage incoming customer service calls
- Maintain client records; handle renewals, endorsements and claims
- Proactively service: with renewal reviews, account rounding; claims prevention educating
- Deepen client relationship at every touch point
- Continually develop market, product, client and industry knowledge & expertise
Your Skills...
- * Minimum 4 years Broker experience and portal experience Required *
- You have a RIBO Licence that is in good standing
- You have working knowledge of insurance Broker Management tools
- You have working knowledge of insurance company portals
- You have working knowledge of insurance market's underwriting rules
- You have exceptional interpersonal & communication skills
- You have determination to assist in meeting our retention goals
- You have a positive and energetic attitude towards customer needs
- You have strong organizational skills
About You...
- You are interested in making a positive contribution to the team.
- You like to laugh and have fun with other human beings. You are ethical and show kindness & respect for others.
- You look for solutions to best meet your client's needs.
- You are scrupulous with your time and like to be thanked and recognized for a job well done!
WHY Work for Us...
- Client base who are extremely stable & loyal and a pleasure to service
- Blair Insurance Brokers have been helping customers for over 40 years
- Positive culture with knowledgeable Teammates
- A calm work environment with supportive colleagues
- Benefits
- Bonus
- We are multiple recipients of the Reader's Choice Awards for: the Best Insurance Provider and have been selected as a Finalist for the annual Insurance Business Awards - for Brokerage of the Year (2018)
Our dedication to our customers has been rewarded with an extremely stable, loyal client base who are truly a pleasure to service. We believe in a positive culture based on teamwork, created by special people who are supportive and accountable to each other and focused on excellence! Come join our Award Winning Protection Team!
So, if you are interested in a calm Insurance brokerage and have a professional attitude, then let's talk ...
How To Apply:
Please send in confidence by email:
1) your resume
2) a list of what broker management & quoting tools you have working knowledge of
3) a list of which insurance companies you have working knowledge of
To: Blair Insurance Brokers Ltd., 162 Main Street North Markham, ON
or by email: info@blairinsurance.ca
Job Types: Full-time, Contract
Salary: $45,000.00-$55,000.00 per year (Depending on experience)
COVID-19 considerations:
We have separate office spaces for each team member and remote access potential as well. Temporary work from home option.
TEAMWORK
Every employee has much to contribute and our success is dependent upon the collective energy, intelligence, collaboration and cooperative efforts of all of our team members.
We support each other’s success and happiness.
EXCELLENCE
Means that we deliver what we promise, offer unbiased advice and add value that goes beyond what is expected.
We achieve excellence through knowledge, efficiency and competence and we go to extraordinary lengths to deliver excellence.
A PASSIONATE COMMITMENT TO PROPER PROTECTION
Customer satisfaction is essential to our success. We achieve this by listening to and understanding our customer’s needs and carefully meeting those needs with a full and comprehensive protection package they can depend on.
MAKE A POSITIVE DIFFERENCE FOR OUR STAKEHOLDERS
Our clients are our most important stakeholders in our business.
Our insurance company partners are our allies in serving the interests of our clients.
We create ongoing win – win relationships with our stakeholders.
We generate respect, appreciation and loyalty from our stakeholders by delivering choice, high quality work and service, in a transparent and ethical manner.
OUR VISION STATEMENT
Blair Insurance is committed to being York Region’s first choice for insurance protection.
With roots going back to 1978, we remain dedicated to protecting our clients’ future and that of our employees. We believe in a positive culture based on teamwork, created by special people who are supportive and accountable to each other and focused on excellence and growth.
We demonstrate excellence and integrity while adding value to the products and service we provide. We take pride in what we do.
We have an engaged team of knowledgeable and caring staff.
We continue to grow through our commitment to our strong sales system and seek out strategic acquisition opportunities.
We celebrate performance excellence through compensation, job security and recognition.
We have fun and give back.